The company’s latest performance reflects a broader recovery among major Chinese corporations, which collectively reported a 7% year-on-year increase in average profits to USD 4.5 billion. For Ping An, this growth was anchored by a 10.3% rise in operating profit attributable to shareholders, which reached RMB 134.415 billion. The group’s equity also surpassed the RMB 1 trillion threshold for the first time in its history.
Central to this expansion is the firm's dual-pronged strategy combining integrated financial services with health and senior care. By the end of 2025, Ping An served 251 million retail customers, maintaining a 99% retention rate among those utilizing three or more product categories. Technological integration played a pivotal role in these results, with AI agents handling 80% of customer service inquiries—totaling 1.7 billion interactions—and facilitating RMB 133.2 billion in sales.





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