Ontinue Named Major Player in 2026 IDC MarketScape for MDR Services

The IDC assessment credits Ontinue’s proprietary Cybersecurity Memory architecture for its performance, noting that the platform achieves a 58% automated incident resolution rate. By capturing SOC actions as structured data, the system enables AI agents to conduct customer-specific investigations, resulting in a mean investigation time of under seven minutes and a 55% year-over-year reduction in response times.

Ontinue currently protects over 850,000 users, executing more than 50,000 automated security checks daily. Unlike standard providers relying on static playbooks, the firm integrates deterministic automation with human oversight. This hybrid model ensures high-risk decisions remain under human governance while scaling operations for enterprises struggling with practitioner shortages. According to IDC, this approach is particularly effective for organizations that utilize Microsoft Defender and Sentinel and require deep ecosystem integration rather than multivendor dispersion.

Moritz Mann, CEO of Ontinue, emphasized that the firm’s strategy centers on amplifying human expertise through AI rather than replacing it. By maintaining Swiss-hosted infrastructure to support GDPR compliance and data residency requirements, the company positions itself as a specialized partner for enterprises looking to maximize their Microsoft security investments while retaining full control over their internal environments.