The utility company is undertaking this visual inspection process to create a comprehensive baseline inventory, a prerequisite for the U.S. Environmental Protection Agency’s directive to replace all lead service lines by 2037. Engineering partner CDM Smith will manage the field operations, which involve excavating small test holes near residential meter pits. Residents do not need to be present during the inspections, and the company confirms that water service will remain uninterrupted throughout the process. Upon completion, crews will leave door hangers at affected properties to inform homeowners of their findings and restore any disturbed ground.
Tennessee American Water Begins Service Line Material Inspections
Starting the week of September 28, crews will begin verifying water service line materials across the Citico Service District and surrounding areas. This infrastructure project aims to identify unknown pipe materials in Chattanooga, East Ridge, Lookout Mountain, Red Bank, and Rossville to comply with updated federal environmental safety mandates.
Tennessee American Water maintains that its current water supply meets all established drinking water quality standards. To mitigate potential risks, the utility continues to monitor treatment processes and utilizes corrosion inhibitors to prevent lead leaching from household plumbing. Customers can track active work zones via the company’s online alerts page or access resources for self-identifying service line materials at their dedicated lead facts portal.
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