The initiative is headed by Cody Ekle, who steps into the role of director of partner success after twelve years in the IT sector, including eight years within Mailprotector. Ekle’s team will focus on onboarding new partners while providing ongoing technical education for existing technicians. This support spans the integration of specialized tools like encryption and email continuity, designed to help MSPs navigate, rather than merely react to, sophisticated digital threats.
Mailprotector Establishes Dedicated Partner Success Division for MSPs
Managed service providers face an increasingly volatile email threat landscape, prompting Greenville-based Mailprotector to launch a dedicated Partner Success team. The new division aims to bridge the gap between complex cybersecurity demands and the technical resources available to the IT channel through targeted, one-on-one guidance.
CEO David Setzer framed the expansion as a strategic investment in the company’s long-term relationships, noting that the firm has spent over 25 years catering to the specific requirements of the channel. The move follows a significant period of financial momentum for the company, which recently marked 40 consecutive quarters of annual recurring revenue growth. By formalizing this support structure, Mailprotector intends to provide tailored assistance that scales with a partner’s specific maturity level, whether they are just beginning their cybersecurity journey or looking to deepen their existing service offerings.
Comments (0)
No comments yet. Be the first!