The report evaluates service providers across a broad spectrum of technical and business requirements, including implementation and evolution for major platforms such as SAP, Oracle, Microsoft Dynamics, and Workday. Deloitte’s top-tier performance extended to its Application Management Services and discovery and design capabilities, according to the findings published by Gartner in May 2026.
Leadership at the firm attributes these results to a shift in how they approach digital transformation. By integrating proprietary tools like Zora AI and the Deloitte Ascend platform, the organization focuses on value realization rather than single-event project completion. According to D'Arcy Mathias, Deloitte Global Enterprise Technology and Performance leader, this strategy prioritizes practical, scalable outcomes over traditional implementation models.




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