The initiative, which took effect September 1 for eligible Medicaid members, aggregates medical oncology, chemotherapy, immunotherapy, and high-tech imaging like MRIs into one request via the Eviti portal. This shift addresses a primary pain point identified in the company’s recent provider survey, where 74% of respondents cited administrative volume as their greatest clinical challenge. Nearly a third of those surveyed pointed specifically to the management of prior authorizations as the most significant contributor to their daily workload.
Aetna streamlines cancer care with expanded authorization bundles
Providers often submit four separate prior authorizations for a single cancer patient, creating a bottleneck that delays essential treatment. Aetna is now moving to consolidate these requests into a single bundled submission across its Medicaid plans, aiming to eliminate administrative friction for clinicians and accelerate access for patients.

Katerina Guerraz, Aetna’s Chief Operating Officer and President of Medicaid, emphasized that the goal is to shift the focus from paperwork to patient outcomes. By approving broader treatment sets upfront, oncologists gain the flexibility to adjust care plans without triggering repeated approval cycles. Internal projections suggest the change could save 80% of providers at least 30 minutes of administrative time each day. Following the current Medicaid roll-out in states including Oklahoma, Illinois, and New Jersey, Aetna plans to extend this bundled authorization model to its Medicare and commercial lines of business during the first half of 2027.



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